Terms of service
Welcome to Lights Fashion!
Please take the time to read these Terms and Conditions carefully. By placing an order on our website, you enter into a legally enforceable agreement. If you have any concerns or do not agree with any part of these terms, please refrain from making a purchase.
Application
- These Terms and Conditions apply to all purchases made by you (the Customer).
- Lights Fashion is our trading name. You can contact us at orders@lightsfashion.co.uk.
- By placing an order on our website, you confirm that you:
- Are at least 18 years old.
- Are legally capable of entering into a contract.
Definitions
To simplify your understanding of these terms:
- Consumer: A person acting outside their trade, business, or profession.
- Contract: A legally binding agreement between the Customer and Lights Fashion.
- Delivery Location: The location where goods are delivered, as specified in your order.
- Durable Medium: Any medium such as email or paper that allows personal storage of information for future reference.
- Goods: The products advertised on our website.
- Order: The customer’s request to purchase goods following the steps on our website.
- Privacy Policy: Our detailed explanation of how your personal data is handled.
- Website: Lights Fashion’s official website.
Goods
- Goods descriptions on our website, catalogues, and advertisements are for illustration only. Minor discrepancies in size, color, or finish may occur.
- For custom orders, it is your responsibility to provide accurate information.
- Availability of goods is not guaranteed. In the event of stock unavailability, we will notify you promptly.
- We reserve the right to update product specifications to comply with safety or legal standards and will notify you of such changes.
Personal Information
- We handle your data in accordance with our Privacy Policy.
- By providing your contact details, you agree to receive communication from us via email, phone, or post.
Placing an Order
- Product descriptions on our website are not offers to sell. Orders are only accepted once you receive an Order Confirmation email.
- The ordering process is outlined on our website, with opportunities to review and amend errors before submitting your order.
- Ensure the details in your Order Confirmation email are accurate. Notify us immediately of any discrepancies.
- Payments are required in full at checkout, and prices include VAT unless otherwise specified.
Delivery
- UK deliveries are dispatched from our UK warehouse, and EU deliveries are dispatched from our EU warehouse.
- Goods will be delivered to the location specified in your order within the timeframe stated during checkout (usually within 14 days unless otherwise agreed).
- For international deliveries, specific timeframes and costs will be quoted during checkout.
- Goods are your responsibility once delivered to the specified address. Please inspect your order upon receipt and notify us of any issues promptly.
Refunds and Returns
- Goods can be returned within 14 days of delivery, provided they are unworn, in their original condition, and with tags intact.
- Refunds or exchanges are processed in accordance with our Returns Policy. Your statutory rights are not affected.
Liability
- We do not accept responsibility for delays or losses caused by circumstances outside our control, such as incorrect shipping addresses.
- Lights Fashion is not liable for business losses, loss of profit, or indirect damages.
Governing Law
- These Terms and Conditions, as well as any disputes, are governed by the laws of England and Wales.
- You may escalate disputes to the courts of England and Wales or, if applicable, Scotland or Northern Ireland.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at orders@lightsfashion.co.uk.
Lights Fashion
5 askew house , askew farm lane , Grays , Essex , Rm17 5xr (Not For Returns)
Contact: Orders@lightsfashion.co.uk